Your Tech Should
Just Work.
We Make That Happen.
Frozen laptop? Offline printer? Our independent technicians fix it fast — in plain English, no jargon, no pressure, no hidden fees.
FixMyPC is an independent third-party support provider. Not affiliated with HP, Dell, Canon, Microsoft, or Apple.
Tell Us What's Wrong
Describe the issue and we'll call you back — usually within 15 minutes.
We Take the Headache Out of Tech Problems
You shouldn't need a tech degree to get your devices working. Our team keeps it simple, clear, and frustration-free.
We Pick Up Fast
No phone trees, no automated menus. You'll talk to a real technician within minutes — someone who actually knows computers.
All Brands Supported
HP, Dell, Canon, Brother, Apple — whatever brand is giving you trouble, we've seen it before and we can fix it.
Honest & Transparent
No hidden fees, no upselling. We tell you upfront what's wrong, what it'll take, and when you don't need to pay at all.
Windows & Mac
Whether you're on a brand-new MacBook or a Windows PC from 2015, we'll get your device back in shape.
Mon–Sun, 7 Days
Tech problems don't follow a schedule. We're here Mon–Fri 9AM–8PM and Sat–Sun 10AM–5PM.
Right Fix, First Time
98% first-call resolution. We don't guess — we diagnose properly so the fix actually sticks.
Here's How We Can Help You Today
From a frozen laptop to an offline printer — we've handled thousands of these exact issues.
Slow PC / Laptop
Too many startup programs, driver conflicts, or junk files? We clean it up so it boots fast again.
Printer Offline / Setup
Printer showing "offline"? Won't connect wirelessly? We've fixed this exact issue hundreds of times.
Wi-Fi & Networking
Router setup, dropped connections, devices that won't talk to each other — sorted remotely.
Driver Installation
Wrong driver? Missing software? We find and install exactly the right one for your device model.
Email & Software
Outlook not syncing, Zoom not starting, software won't open after an update — we fix it.
Virus & Malware Removal
Pop-ups, redirects, slow performance from hidden software — we scan and remove it cleanly.
Here's How It Works
Getting your tech fixed shouldn't be complicated. Here's what to expect.
You Call or Submit the Form
Call us directly or fill in the form. Describe what's happening in plain language — no tech jargon needed. If it sounds like something physical, we'll tell you upfront.
We Diagnose & Agree on a Fix
A technician listens, assesses the issue, and gives you an honest estimate. You agree the price before we start. Secure remote access — you see every click on screen.
You Test It Before We Leave
Once we believe it's resolved, we stay on the line while you test it yourself. Print a page, send an email — only when you're satisfied do we close the session.
Brands We Support
Real feedback from real customers
"My HP printer had been showing 'offline' for nearly a month. I'd restarted it twenty times. FixMyPC fixed it in fifteen minutes and the technician explained every step."
"They didn't try to sell me a new laptop. My four-year-old machine now starts in under thirty seconds. Someone who actually fixes it — not pushes you towards something expensive."
"I was nervous about letting someone remote in. But I could see the screen the whole time. Outlook is now syncing properly across all three of my devices."
Got Questions? We've Got Answers.
Here are the things people ask us most often. Something else? Just call or email us.
No — and we're upfront about that. FixMyPC is an independent third-party provider. We're not affiliated with any manufacturer. Our advice is based purely on what's going to fix your problem.
You don't pay. Our no-fix, no-fee policy is straightforward: if we can't resolve the specific issue you called about, we won't charge you. We'll also honestly tell you what your next options are.
Yes. We use encrypted remote-access software. You see your screen the whole time. We cannot access anything without you being present, and the session ends the moment you click to close it.
Most printer and email issues resolve in 15–30 minutes. A full PC tune-up usually takes 45–60 minutes. We give you an estimate before starting and don't charge extra if it runs slightly over.
Yes. We support Windows 10, Windows 11, macOS Ventura, macOS Sonoma, and most software issues on both platforms. We also work with all major printer brands regardless of which computer they're connected to.
Let's Get Your Tech Working
Pick whatever way works best for you — we're here.