Refund Policy

No fix, no fee

If our technician is unable to resolve the specific issue you called about, you will not be charged. This applies to the primary reported problem — if we fix that issue but you subsequently experience a separate problem, that would be a new session.

Refund eligibility

If you were charged for a session and believe the issue was not resolved, contact us within 7 days of the session. We will review the session record and issue a full refund if we determine the issue was not resolved.

How to request a refund

Email support@fixmypc.in with your name, the date of the session, and a brief description of the issue. We will respond within 2 business days.

Non-refundable situations

We do not issue refunds if: the issue was resolved as reported; you cancelled the session before it was completed; the issue recurred due to changes made by you after the session.

Contact

Questions about a charge? Email support@fixmypc.in or call 706-5785-620.